ANY ORDERS PLACED BETWEEN 8 – 28 JULY WILL BE PROCESSED FROM 29 JULY
We currently only ship to the UK. – SHIPPING FEE – £4.99
ALL PRODUCTS
We aim to process orders for dispatch within 10 working days of receipt of payment (Monday – Friday – if the payment is received before 5pm any working day then the next day will count as the first working day if after 5pm then the second day will count as the first working day ). All our items are printed on demand, we do not keep stock.
CLOTHING & MERCHANDISE
Most orders are dispatched well within this time, but please remember we order twice a month from our Supplier for any clothing & merchandise for any orders that we receive.
Orders arrive from our supplier within 5 working days.
We DO NOT KEEP STOCK we order as and when we receive orders from our customers. So this means it could take up to 10-15 working days to dispatch any Clothing & Merchandise. .
PLEASE NOTE: At busy times this can take a little longer.
If you wish to know the current shipping timescales of any products please contact us for an update.
We are not responsible for any delivery problems / delays / weather conditions that the courier may encounter which result in a delay in delivery.
99% of our orders arrive within 3 working days from dispatch but please allow up to 14 working days for any delays.
If you require items urgently please contact us
If there are any issues with your order then there will be a delay in processing and delay in delivery.
Please ensure your SHIPPING ADDRESS is correct. If any parcel is delivered wrongly we cannot be held responsible. Any parcels returned to us, there will be a £10 Administration Fee plus the cost of the postage to repost.
Once your order is dispatched you will receive an email confirming your order has been completed.
SHORTAGES
Please check your order carefully when it arrives. All claims regarding shortage of items MUST be made within 72 hours of parcel delivery date. No claims for shortages can be entertained after this time.
NON DELIVERY
Parcels are sent by Evri (formerly Hermes) Courier, Royal Mail and sometimes DPD. Once dispatched you will receive tracking details by email from the courier themselves.
Please monitor your tracking details after you have received notification of parcel dispatch and contact us as soon as possible if you suspect there is a problem. Claims for NON DELIVERY cannot be entertained longer than 21 days from dispatch date.